I started to have problem two days ago when I was installing life jacket on Alexa PC because I thought it was time to shutdown old XP pc. So when I ticked to restart, a menu poped up asking to update windows and restart. It was a very long update, i didn't realize it. in the end pc ended up with operational problems which, hopefully are now resolved. Downloaded Java 8.13 then ALEX 10 184.108.40.206. with firewall off. So here are the problems:
1. Started Alex 10 as admin. Clicked on show/hide UI. Pop up says,"Can't find HA_Bridge. Please be sure newest Java is installed. Latest Java is installed". Only problem is Java is not listed in windows firewall allowed apps. and that's why probably bridge is not available.
2. on bottom of UI it says, "New Bridge Available. Clicked on it. Cliched on YES. Starts to down load . Pop up says," I appears I Can't stop the bridge please ensure it is stopped then click OK to proceed".
Contradiction is First it says can't find bridge and Then says can't stop bridge.
3. to stop bridge clicked on Advance configuration. OK on pop up lights up. So clicked OK. Which should only be done after bridge is stopped, as above. So clicked OK. and then clicked Setup. then clicked Basic Configuration Settings. Then clicked Stop Bridge ON advance config. POP says," It looks like the bridge has stop!". Cliched OK.
Clicked on New Bridge notice. The whole above process repeats.
I believe part of the problem is because Java is not listed in FIREWALL. Windows defender and firewall were both stopped when Java was installed. Task Master shows it running.
I am completely lost and have wasted a lots and lots of unaffordable time. Will be very happy to receive help to resolve the issue.
am running Win 10 pro, AHP 3.318 is installed.